Vi Inbound · Agent Assist [Live]
⇄ Transferred from voicebot · full context carried over · agent joined
PR
Priya R.
Vi Care Agent
Customer
Tenure6 years
Plan₹399 · postpaid
IssueBilling
Live Sentiment
Upset
Assists used0
Churn riskHigh
Live CallAgent handling
✦Skit Assist
Suggesting live
Suggested responses appear here in real time as the customer speaks. The agent sends them with one click.
✓ Retention saved · customer stays with Vi